Warunki i Zasady Użytkownika

These Terms and Conditions explain the rules for using the Gambloria platform and the relationship between us, as the platform operator, and you as a user. By creating an account or using the platform, you agree to follow these rules and any applicable terms displayed alongside individual services, payments or promotions. Please read them carefully and check this page for updates.

Account responsibilities

You are responsible for providing accurate, complete and up-to-date information when registering and for keeping your login details secure. Use your own account and do not allow another person to access or operate it. Registration is limited to one account per user. If you believe someone else has accessed your account, stop using it and contact our support team.

You must keep your profile details current and cooperate with account verification requests. We may request documents or other information to confirm your identity or account details, including when you request a withdrawal. We may review account activity and apply account limits, restrict access or suspend an account where information is incomplete, verification is outstanding or these Terms may have been breached.

User eligibility

You must be at least 18 years old to register and use the platform. By opening an account, you confirm that you meet this age requirement and that the details you provide are truthful. We may request proof of age or identity at any stage. If you do not complete a requested check, access to some account functions, including withdrawals, may be restricted while the request is reviewed.

You are responsible for checking whether access to the platform and its services is permitted where you live. Do not use the platform if you are not eligible under the rules that apply to you.

Acceptable use of the platform

Use the platform only for its intended purposes and in a lawful, fair manner. You must not interfere with its operation, attempt to access another user’s account, provide misleading information, or use the platform to facilitate fraud or other improper activity. We may review unusual activity and take proportionate steps to protect users, accounts and transactions.

Please use the available responsible-use tools when needed. You can review your account activity and set daily, weekly or monthly deposit limits. You may also request self-exclusion. Account restrictions or limits may affect access to services and should be considered before making further deposits.

Bonuses and promotions

Promotions are subject to the terms shown for each offer. Those terms may set eligibility requirements, qualifying actions, turnover conditions, game or market restrictions, and rules for claiming or using an offer. General promotions may change or become unavailable. Check the applicable terms before opting in or placing activity connected with a promotion.

We may withhold or remove a promotional benefit if the offer’s conditions are not met or if we identify activity that does not comply with these Terms. Promotional balances and related activity are handled according to the terms of the relevant offer.

Deposits and withdrawals

Use a payment method held in your own name and check the displayed minimums, limits and processing information before submitting a transaction. Deposited funds must be played through at least three times before a withdrawal request. Withdrawals may be subject to account verification, transaction checks and the limits displayed for your account. A request may remain pending while these checks are completed.

We may review deposits and withdrawals to confirm account ownership and transaction details. If we need further information, we may ask you to provide it before processing a request. Available methods, limits and processing times may depend on the payment option selected.

Questions and disputes

If you have a question or disagree with an account decision or transaction, contact our support team through the available support channel and provide the relevant details. We will review the information and explain the outcome. Please keep any transaction references or account messages that may help us assess your enquiry.

Updates to these Terms

We may update these Terms when platform rules or services change. The current version will be available on this page. Please review it periodically. Continued use of the platform after an update takes effect means you agree to the revised Terms. If you do not agree, stop using the platform and contact support about your account.